Privacy Policy
Last Updated: 28.08.2024
Welcome to CanaryReal. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, use our services, or otherwise interact with us.
Who We Are
CanaryReal is a real estate company based in Tenerife, Spain, specializing in helping individuals find their ideal property on the island. We act as the data controller for any personal data that we collect from you.
Contact Information:
CanaryReal
Email: info@canaryreal.com
Phone: +34 634 552 097
What Information We Collect
We may collect and process the following types of personal data:
Personal Identification Information: Name, email address, phone number, and other similar contact details.
Property Preferences: Information about your property preferences, including desired location, budget, property type, and specific features.
Usage Data: Information about how you interact with our website, such as your IP address, browser type, and pages visited.
Communication Data: Records of communications you have with us, including emails, phone calls, and messages.
How We Collect Your Information
We collect personal data in the following ways:
Directly from You: When you fill out forms on our website, sign up for newsletters, request information, or contact us directly.
Automatically: Through cookies and similar tracking technologies when you interact with our website.
From Third Parties: Occasionally, we may receive information about you from third parties, such as social media platforms, if you interact with us through those services.
How We Use Your Information
We use your personal data for the following purposes:
To Provide Our Services: To fulfill your requests for property information, schedule viewings, and assist you with property transactions.
To Communicate with You: To send you updates, promotional materials, and respond to your inquiries.
To Improve Our Services: To analyze how our website is used, improve its functionality, and enhance the user experience.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
Legal Basis for Processing Your Information
We process your personal data based on the following legal grounds:
Consent: Where you have provided your explicit consent for us to process your data.
Contractual Necessity: To fulfill a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: To comply with legal obligations, such as record-keeping requirements.
Legitimate Interests: For our legitimate business interests, such as improving our services, provided these do not override your rights.
How We Share Your Information
We may share your personal data with:
Service Providers: Third-party vendors who provide services on our behalf, such as IT support, email marketing, and payment processing.
Legal and Regulatory Authorities: When required by law, we may disclose your data to regulatory bodies, law enforcement, or other authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owners.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
Your Rights
Under the GDPR, you have the following rights:
- Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
Right to Restrict Processing: You can ask us to limit the processing of your data in certain circumstances.
Right to Data Portability: You can request that your data be transferred to another organization in a structured, commonly used format.
Right to Object: You can object to the processing of your data based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at info@canaryreal.com.
Security of Your Data
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your data transmitted to our site.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small data files that are placed on your device when you visit our website. Cookies help us enhance your user experience by remembering your preferences and providing personalized content.
Types of Cookies We Use:
Necessary Cookies: These cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences or logging in.
Analytical/Performance Cookies: These cookies allow us to monitor website performance and collect data on how visitors interact with our site. This helps us improve the website’s functionality.
Functionality Cookies: These cookies allow the website to remember choices you make, such as your language preference or region, to provide enhanced features.
Targeting/Marketing Cookies: These cookies are used to deliver relevant advertisements to you based on your browsing behavior and preferences. They may be set by us or third-party providers whose services we use on our website.
How You Can Manage Cookies
You can control and manage cookies in your browser settings. However, please note that disabling certain types of cookies may impact your experience on our site.
Your Consent
By continuing to use our website, you agree to the placement of cookies on your device as described in this policy. You may withdraw your consent at any time by adjusting your browser settings to block cookies or by using the cookie preferences tool on our website.
International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we will ensure that it is protected by appropriate safeguards in accordance with GDPR requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at info@canaryreal.com.
